We are Here to Help
Have questions about your order, products, or anything else? Our support team is ready to assist you — fast and friendly.
Our Office
Come visit us at our Head Office
Sector 15, RohiniNew Delhi, Delhi 110089
Send Us a Message
Fill out the form and we will get back to you shortly.
Office Information
Address
Tap2BuySector 15, Rohini
New Delhi, Delhi 110089, India
Business Hours
Monday – Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM
Customer Support
📧 Email support: 24/7
📞 Phone support: Mon–Sat, 10 AM – 7 PM
💬 WhatsApp: +91 9911636888
Frequently Asked Questions
How quickly will I receive a response?
We respond to emails within 24 hours. Phone calls are answered Mon–Sat, 10 AM–7 PM.
How do I track my order?
Once dispatched, you'll receive an SMS and email with a tracking link. You can also track via My Orders in your account.
What is your return policy?
We offer a 7-day easy return policy. Products must be unused, in original packaging, with all accessories intact.
How do I request a refund?
Contact us via email or WhatsApp with your order number. Refunds are processed within 5–7 business days after approval.
Do you offer bulk or corporate orders?
Yes! We offer special pricing for bulk orders (10+ units). Email us at support@tap2buy.in for a custom quote.
Is Cash on Delivery available?
Yes, COD is available on most pincodes across India. COD availability is shown at checkout based on your address.
Still Need Help?
Our support team is just a call or message away. We are committed to resolving your queries quickly.