Legal Agreement

Terms & Conditions

Welcome to Tap2Buy. By using our platform or making a purchase, you agree to the terms and conditions that govern your use of our services.

By engaging with our website at www.tap2buy.in or making a purchase, you acknowledge, understand, and accept the terms and conditions that govern your use of our services. Please read these carefully before proceeding.

1. Product Descriptions & Pricing

All product descriptions, images, and prices are subject to change without notice. We strive to provide accurate information, but specifications may vary slightly based on manufacturer updates or stock availability.

2. Payment & Order Processing

Payments must be successfully completed before order verification and dispatch, except for orders placed under the approved Cash on Delivery (COD) option. We accept UPI, Cards, Wallets, Net Banking, and COD for your convenience.

3. Shipping & Delivery

We are not responsible for delays caused by courier services or incorrect shipping details provided by customers. Please ensure your delivery address is accurate and complete at the time of checkout. Estimated delivery: 2–7 business days across India.

4. Returns & Quality Assurance (7-Day Policy)

Returns and replacements apply strictly to items verified as defective or damaged due to manufacturing faults, reported within 7 days of delivery with valid proof or documented evidence.

  • Manufacturing defects must be reported within 7 days with photographic evidence
  • Product must be unused and in original packaging with all accessories
  • Damage during shipping must be reported immediately upon delivery
  • Returns due to incorrect product selection or buyer remorse are not accepted

5. Warranty & Replacement Policy

Warranty-related concerns, where applicable, will be processed solely as per the official Warranty & Replacement Policy and under the terms and limitations stated therein. Please refer to our detailed warranty documentation for specific coverage details.

6. Intellectual Property Rights

All creative assets, including brand logos, product visuals, digital content, and layout designs, are the intellectual property of Tap2Buy or their rightful owners. Any unauthorized use, reproduction, or distribution constitutes a legal violation and may invite immediate legal proceedings.

7. Amendments to Terms

We reserve the right to update these terms anytime without prior notice. Continued use of our website or services after such modifications constitutes acceptance of the updated terms.

8. Order Verification & Authentication

To ensure authenticity and prevent fraud, we may verify orders through phone calls, SMS, or WhatsApp messages. This verification process helps us confirm your purchase intent and delivery details.

9. Communication Consent & DND Override

By providing your phone number and placing orders, you authorize us to override the Do-Not-Disturb (DND) registry for communications regarding:

  • Order confirmations and delivery updates
  • Exclusive product launches and offers
  • Customer service communications

10. Jurisdiction & Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

11. Contact & Customer Support

For questions or concerns related to these Terms:

Office Address

Tap2Buy, Sector 15, Rohini
New Delhi, Delhi 110089, India

Response Time: Within 24 hours  ·  Available: Monday–Saturday, 10 AM–7 PM IST

By using the Tap2Buy website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of our platform.

Questions About Our Terms?

Our support team is happy to clarify anything.

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